Legal Hotline Web Application for Associations.
It’s a productivity and tracking solution! Provide a self-service, Legal Hotline solution to your members. Members submit a ticket online. The ticket is routed to staff and/or attorney. Legal Hotline streamlines the process for members to submit questions and for staff to route and track legal answers. Together Legal Hotline online provides more value to members and more time savings to association staff and visibility on responses.
Decrease incoming phone calls and free up staff.
- Online submission form is 24-7-365 easy member access
- Track incoming tickets and route to staff / 3rd party attorney
- Generate monthly and quarterly reports in minutes
- Provide FAQs to members for common questions
- Improve member education and staff productivity
- Can be restricted to specific member segments
- Online submission form
- Integrated with member database
- Automated E-mail notifications
- Staff /Attorney admin dashboard
- Ability to assign tickets to internal team members
- Email communications and reporting
Legal Hotline Web Application